Look Who’s Watching: Platform Labels and User Engagement on State-backed Media.
By: Samantha Bradshaw, Mona Elswah, and Antonella Perini
Recently, social media platforms have introduced several measures to counter misleading information. Among these measures are “state-media labels” which help users identify and evaluate the credibility of state-backed news. YouTube was the first platform to introduce labels that provide information about state-backed news channels. While previous work has examined the efficiency of information labels in controlled lab settings, few studies have examined how state-media labels affect users’ perceptions of content from state-backed outlets. This article proposes new methodological and theoretical approaches to investigate the effect of state-media labels on users’ engagement with content. Drawing on a content analysis of 8,071 YouTube comments posted before and after the labeling of five state-funded channels (Al Jazeera English [AJE], China Global Television Network, Russia Today [RT], TRT World, and Voice of America [VOA] News), this article analyses the effect that YouTube’s labels had on users’ engagement with state-backed media content.
Published by: American Behavioral Scientist, 2023.